Terms And Conditions
These Terms of Use (the “Terms”) apply to
- the website https://roomreserve.net
- any of the subdomains of it (the “Website”) and/or services offered by using the Website.
The Website is an official website of RoomReserve, Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, 10145 (hereinafter referred as the “Company”).
By accessing or using the Website and any services made available through the Website and affiliated websites, if any, (collectively, the "Services"), you ("User" and collectively with others using the Website "Users") agree without any modifications to be bound by these Terms.
The Services are provided by the Company, and the terms "we," "us," and "our" refer to this legal entity. The Company may change the scope of the Services or stop providing Services in entirety at any time.
Certain Services may be performed by different parties, including subsidiaries, affiliates or subcontractors of the Company, and in such event Company will notify you of the name of such service provider.
These Terms affect your legal rights and obligations, including your right to file a lawsuit in court. If you do not agree to be bound by these Terms, do not access or use the Services.
The information made available on our Website may be altered or removed at any time without prior notice. Company reserves the right to change or modify the terms and conditions contained in these Terms, including but not limited to any policy or guideline of the Website, at any time and from time to time at its sole discretion without your prior consent. We will provide notice that a change has been made to these Terms by posting the revised Terms to the Website and changing the "Last Revised" date at the top of the Terms
Subject to applicable law, the method of notification will be left to Company's sole discretion. Using a particular form of notice in some instances does not obligate us to use the same form in other instances, unless Company is duty bound to do so under any applicable law. Any changes or modifications will be effective immediately upon posting the revisions on the Website or at the instant that Company transmits the information to the Users (e.g. via email). These changes will apply at that instant to all then current and subsequent users of the Website. Your continued use of this Website acts as acceptance of such changes or modifications. If you do not agree to the Terms in effect when you access or use the Website, you must stop using it.
Services and Website Access
Roomreserve is a company that provides instant online travel search services to users around the world through our websites and other platforms.
Roomreserve is not a travel agency and, therefore, is not to be held responsible in any way to provide, set, or control the prices applicable to any of the travel options or products searched, found, and/or booked through Roomreserve Services or Roomreserve Platforms ("third-party travel products"). All of these third-party travel products are provided by travel agencies, hotels, wholesalers, or other independent third parties and are subject to the terms and conditions imposed by these third parties.
The website Roomreserve.net provides an online platform through which guests can search for availability and make reservations for accommodations. Upon booking with roomreserve.net, payment can be made either directly (partially or fully) on the website or at arrival with the relevant payment policy of the accommodation supplier.
Prepaid bookings are bookings for which you pay roomreserve.net at the time you make the booking, excluding charges that you must pay the Offer Provider directly upon arrival. By making such a prepaid booking on the website, you agree to pay us for facilitating the booking with the Offer Provider as presented on the website using the selected form of payment. roomreserve.net will confirm your booking and will handle the booking with the Offer Provider.
Prohibited Activities
Company grants you a limited, nonexclusive, non-transferable license, subject to these Terms, to access and use the Website, and the content, materials, information, and functionality available in connection therewith (collectively, the "Content") solely for information or other approved purposes as expressly permitted by Company from time to time.
Any other use of the Website or Content is expressly prohibited.
You will not copy, transmit, distribute, sell, resell, license, decompile, reverse engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the Content or any derivative works thereof, in whole or in part for commercial or non-commercial purposes. Without limiting the foregoing, you will not frame or display the Website or Content (or any portion thereof) as part of any other website or any other work of authorship without the prior written permission of Company.
If you violate any portion of these Terms, your permission to access and use the Website may be suspended and/or terminated immediately pursuant to these Terms. In addition, we reserve the right to avail ourselves of all remedies available at law for any such violation. "RoomReserve" and all logos related to the Services or displayed on the Website are either trademarks or registered marks of Company.
You may not copy, imitate or use them without Company's prior written consent. You will not, nor will you authorize or encourage any third party to
(i) use the Services to upload, transmit or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by Company;
(ii) use any robot, spider, other automated devices, or manual process to monitor or copy any content from the Services.
No Warranty
All information displayed on the website is based on the information directly or indirectly provided to us by Offer Providers. The Offer Providers who market and promote their offer on or via the website are responsible for updating and verifying all rates, prices, fees, availability, policies, terms and conditions, and other relevant information that is displayed on our website. We, therefore, cannot guarantee that all information is accurate, correct, and complete, and we cannot be held responsible for any errors, misleading information, or untrue information. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality service level, rating, and type of accommodation or offer of any Offer Provider.
We do not give any warranties and therefore do not warrant and cannot be held responsible for:
- The quality or conditions of the accommodation's facilities, availability, or service provided;
- The transmission of, or ultimate accommodation of, special requests provided while using the site to purchase or book an offer;
- The accuracy, quality, completeness, or reliability of the website, the information, and any offer;
Intellectual Property
All information, data and content of a graphic nature, any other subject matter recognized as intellectual property under any applicable laws available on our Website is the property of Company and its related entities and affiliates.
You may not copy, duplicate, print or circulate the information of this Website without our prior written consent.
Company grants you a non-exclusive, perpetual and non-transferable license to use the Website, solely for the purposes indicated herein and you shall have no right to resell or otherwise distribute any content of the Website.
Booking Rules
A customer holding a roomreserve.net booking must present a valid photo ID at check-in. The ID must belong to the guest name as selected at the time of booking. Whenever additional fees to pay at the hotel are applicable, they will be clearly indicated during the booking process with roomreserve.net.
Occasionally, Offer Providers may charge an additional mandatory fee at check-in (such as resort fees, city taxes, etc.). The presence of such hotel fees will be clearly indicated during the booking process at roomreserve.net. Hotel fees will be charged to you directly by the hotel. The amount of the charge is subject to change.
At the time of making the booking, we will present you with a detailed breakdown of the offer price. The price breakdown includes detailed information about the cost of room nights as well as any mandatory fees, including taxes. In addition, the price breakdown will indicate what is to be paid at the time of making the booking and what is due at the hotel.
We encourage you to review the booking and payment information thoroughly before completing the booking.
At the time of making the booking and while using our website, roomreserve.net will present various cancellation policies that may include partial or full refunds in case a cancellation is possible. Please check the relevant offer conditions and details thoroughly for any such conditions prior to making your reservation. Not all offers can be canceled, and not all prices are fully or partially refundable.
Any request for a change, cancellation, or refund that is not according to the policies presented at the time of the booking will be submitted to the relevant Offer Provider. Roomreserve.net does not charge a cancellation or change fee, and it is the responsibility of the Offer Provider to determine whether they agree to cancellations, changes, or refunds that are not included in the original booking’s policies.
To cancel a booking made with roomreserve.net, please follow the instructions found in the confirmation email sent by us. In case you are having issues canceling, please contact our support. A booking cannot be canceled if our support is not contacted for cancellation at least 24 hours before you would like such a cancellation to take place.
Disclaimer
Roomreserve.net invests the utmost efforts to ensure that all the information presented is accurate in order for its customers to make an informed decision regarding their accommodation. Roomreserve.net can neither guarantee nor be held liable for any failure of the Offer Provider to meet our customers’s expectations in regards to the booked rooms, cleanliness, service provided by hotel staff, hotel facilities, or any other service or feature that is under the responsibility of the Offer Provider to provide.
By making a booking with us, you agree with the applicability and agree to adhere to the general terms and policies of the Offer Provider (during, before, and after utilization of the relevant Offer Booked with or via us).
Confidentiality of the Transmission of Information over the Internet
The transmission of data or information over the Internet or other publicly accessible networks may not always be secure and is subject to possible loss, interception, or alteration while in transit. Accordingly, Company does not assume any liability for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, including but not limited to transmissions involving the Website or email with Company containing your personal information. While Company will make all commercially reasonable efforts to safeguard the privacy of the information you provide to Company and will treat such information in accordance with Company's Privacy Policy, in no event will the information you provide to Company be deemed to be, confidential, create any fiduciary obligations for Company, or result in any liability for Company in the event that such information is accessed by third parties without Company's consent.
Company may disclose to third parties the fact that you are a client of the Company, the general nature of the Service in which the Company has assisted you. Additional information on the Services supplied to you may be disclosed by the Company without tyout consent, if such information has entered the public domain before disclosure by the Company. Company may use your trademark or logo in conjunction with permitted provision of information.
Applicable Law and Jurisdiction
You understand and accept that the relationship between you and Company shall be governed in all respects by the laws of the Republic of Estonia without regard to its conflict of law provisions.
If any provision of these Terms is held to be invalid, void due to contradicting law or for any reason unenforceable, such provisions shall be struck out and shall not affect the validity and enforceability of the remaining provisions.
Any disputes arising out of this Agreement shall be settled in Harju County Court pursuant to the laws of the Republic of Estonia.
Any dispute arising out of or related to these Terms is personal to you and you hereby agree that such dispute will not be brought as a class arbitration, class action or any other type of representative proceeding. There will be no class arbitration or arbitration in which individual attempts to resolve a dispute as a representative of another individual or group of individuals. Further, a dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.
Communication
You agree and acknowledge that all agreements, notices, disclosures and other communications that Company provides pursuant to these Terms, may be provided in electronic form.
If you have any questions regarding these Terms, you are welcome to contact us by email at [email protected].